Frequently Asked Questions
How often should I change my air filters?
As a general rule, standard 1-inch pleated filters should be changed every 60 to 90 days. However, this timeframe isn't one-size-fits-all. Living here in the valley with our unique desert environment, you may need to swap them out every 30 days if you have pets, suffer from severe seasonal allergies, or have a large household. Checking your filter once a month is the best habit to build; if it looks gray and choked with dust, it’s time for a replacement. Keeping a clean filter is the simplest way to ensure proper airflow, protect your equipment from straining, and keep your system running efficiently. If your system requires specialty media filters or you aren't sure what size you need, the team at Avalanche Heating & Cooling is always here to help you find the perfect match for your system.
How frequently should my HVAC system be serviced?
We strongly recommend a professional maintenance check twice a year—once in the spring for your air conditioning system and once in the fall for your heating system. Think of it like an oil change for your car; you wouldn't drive across the desert without making sure your engine is in top shape, and your comfort system is no different. Regular precision tune-ups prevent unexpected, costly breakdowns during peak weather, extend the overall lifespan of your expensive equipment, and ensure your system isn't wasting electricity. Our seasonal maintenance plans are specifically designed to prep your home for local temperature extremes before they arrive.
What can I do to maintain my system between professional visits?
While a certified technician needs to handle internal electrical and mechanical components, there are three simple steps you can take to keep things running beautifully: Clear the Outdoor Unit: Keep the outdoor condenser free of leaves, grass clippings, and desert debris. Trim back any bushes or overgrown weeds to maintain at least a 2-foot clear perimeter around the entire unit so it can "breathe" properly. Check the Vents: Ensure your indoor supply and return vents are wide open and not blocked by furniture, rugs, or heavy curtains. Blocking vents restricts airflow and throws off system balance. Swap the Batteries: Replace your thermostat batteries once a year to prevent your system from suddenly shutting down due to a loss of control power.
My furnace is making a strange noise. Should I be worried?
Yes, unusual sounds like banging, screeching, rattling, or booming are clear warnings that a mechanical component is failing. For instance, a persistent rattling usually means a loose access panel or a component vibrating loose. A loud, high-pitched screeching often points to a worn-out blower belt or failing motor bearings. A delayed "boom" sound when your furnace ignites can indicate dirty burners. Because safety is our top priority, we recommend turning the heating system off and scheduling a professional repair immediately. Let our experienced team inspect the unit before a minor, inexpensive fix turns into a total system failure.
How long do typical heating and cooling systems last?
On average, a modern air conditioner or heat pump has a lifespan of about 10 to 15 years. A well-maintained furnace can last a bit longer, typically between 15 to 20 years. However, our intense local summers mean outdoor units work much harder than they do in other parts of the country, which can accelerate wear and tear. If your equipment is approaching these major milestones and requires increasingly frequent or expensive repairs, it is usually more cost-effective over the long run to plan for a replacement rather than continuing to patch up old machinery.
How can I lower my monthly energy bills?
Boosting your home's energy efficiency doesn't have to require a massive lifestyle shift. You can see real savings by implementing a few practical habits: Upgrade to a Smart Thermostat, Never Skip Maintenance, Seal Your Enclosure, and Consider an Upgrade. Keeping up with bi-annual preventative tune-ups ensures your system never has to work twice as hard just to do its job.
Does turning my HVAC system completely off when I leave for work save money?
Actually, no! This is one of the most common misconceptions homeowners have. When you turn your system completely off during a hot day, the structure of your home absorbs that extreme heat. Your walls, furniture, and floors all warm up. When you get home and flip the system back on, your unit has to run at maximum capacity for several grueling hours just to cool the physical mass of the house down. This places immense mechanical strain on your equipment and completely erases any energy savings. Instead of turning the system completely off, simply adjust your thermostat 7 to 10 degrees away from your normal setting when you leave.
What does SEER2 mean, and why does it matter?
SEER2 stands for Seasonal Energy Efficiency Ratio 2. It is the updated federal standard that measures the efficiency of air conditioners and heat pumps under real-world, localized testing conditions. Think of it like the "MPG" (miles per gallon) rating for your home climate system. The higher the SEER2 number, the more efficient the equipment is. Upgrading to a system with a higher SEER2 rating means you will use significantly less electricity to achieve the exact same level of indoor comfort.
Why is one HVAC quote so much cheaper than the others?
When shopping for a new HVAC installation, it can be tempting to simply pick the lowest bid. However, if one quote is shockingly lower than the others, it usually means the contractor is cutting corners to save on upfront costs. A drastically lower price frequently indicates that they are skipping essential city permits, omitting necessary ductwork modifications, using uncertified laborers, or completely leaving out long-term labor warranties. A poor installation can reduce a brand-new system's efficiency by up to 30% and lead to frequent breakdowns, making the "cheap" option incredibly expensive over time. At Avalanche Heating & Cooling, we provide transparent, fully itemized quotes so you know exactly what you are paying for.
How can I improve the air quality inside my home?
Because modern homes are sealed tightly for energy efficiency, indoor air can actually become significantly more polluted than outdoor air, trapping pet dander, dust mites, mold spores, and household chemicals. To breathe easier, consider these advanced IAQ upgrades: Media Air Cleaners, UV Air Purifiers, and Whole-Home Humidifiers or Dehumidifiers. Actively managing your home's moisture levels prevents mold growth and stops dust mites from thriving.
Dust storms, allergies, and your HVAC: How do you protect your indoor air?
When seasonal dust storms roll through our local valleys, your HVAC system's air filter becomes your home’s primary shield. During heavy dust seasons, low-quality fiberglass filters quickly get overwhelmed, allowing fine dust particles to settle across your furniture and deep inside your lungs. To protect your household, temporarily upgrade to a higher MERV-rated pleated filter (such as a MERV 11 or 13) to catch fine dust and pollen. Most importantly, check your filter immediately after any major dust storm or high-wind event—it may get completely caked in a single afternoon and require an immediate swap to keep your system from suffocating.
Why is my AC outdoor unit covered in ice?
Seeing a block of ice on a hot day is alarming, and it's almost always caused by one of two problems: Restricted Airflow (a completely blocked air filter, closed register vents, or a failing indoor blower motor) or Low Refrigerant (when your system is low on refrigerant due to a leak). Turn your system off immediately at the thermostat and switch the fan setting to 'ON' to help circulate air and thaw the ice. Do not turn the cooling back on until an expert from Avalanche Heating & Cooling has inspected the system.
What should I do if my outdoor unit is making a loud buzzing or clicking sound?
A faint, steady hum from an outdoor unit is perfectly normal. However, sudden loud clicking or rhythmic buzzing should never be ignored. Constant clicking usually indicates that an electrical relay switch or contactor is trying to engage to start the system but cannot pull enough voltage to lock into place. A loud, heavy buzzing sound often means your dual run capacitor has failed, leaving the fan motor or compressor trying to spin but lacking the electrical start-torque to do so. If you hear these sounds, turn the system off immediately at the breaker to avoid completely burning out a fan motor or seizing your compressor.
What is a Ductless Mini-Split system, and where are they useful?
A ductless mini-split is a highly flexible heating and cooling system that doesn't rely on centralized, bulky ductwork. It consists of a sleek, compact outdoor compressor connected to one or more independent indoor air handlers mounted directly onto a wall or ceiling. Because they don't lose air through leaky ducts, they are incredibly energy-efficient. They are the ideal comfort solution for home additions, converted workshops, finished garages, older historic homes, or creating independent temperature zones in specific rooms.
Heating and cooling a garage conversion or home addition: What are your options?
When expanding your living space, you have two primary options to keep it comfortable: extending your existing centralized ductwork or installing a dedicated ductless mini-split. Extending your current ductwork is sometimes possible, but it requires your existing system to have enough extra capacity to handle the added square footage. For 90% of home additions and garage conversions, a standalone ductless mini-split is the smartest choice—it leaves your main system alone, gives you independent temperature control over the new space, and operates with maximum efficiency.
Should I repair my aging HVAC system or replace it?
To remove the guesswork from this stressful decision, we recommend using the "$5,000 Rule." Simply take the exact age of your equipment and multiply it by the firm repair estimate provided by your technician. If the resulting number exceeds $5,000, your money is almost always better spent investing in a brand-new, high-efficiency replacement system backed by a fresh manufacturer warranty. (Age of System * Cost of Repair = Investment Score).
What are the benefits of a Smart Thermostat?
A smart thermostat does far more than just look sleek on your wall. These advanced devices actively learn your daily routine and household habits, automatically lowering your heating or cooling output when you are away or asleep to save you up to 10% to 15% on your annual utility costs. Furthermore, they connect directly to your Wi-Fi network, allowing you to monitor and adjust your home's climate remotely via your smartphone.
What are the benefits of upgrading to a Variable-Speed HVAC system?
Standard, entry-level HVAC units operate like a traditional light switch—they are either 100% on at maximum blast, or completely turned off. Variable-speed systems, however, operate like a precise dimmer switch. Their compressors and blower motors can run anywhere from 40% to 100% capacity, continuously scaling up or down to match the exact heating or cooling needs of your home at any given minute. This eliminates hot and cold spots, drops your monthly power bills significantly, and provides unmatched humidity control.
Does my HVAC system need a surge protector?
Yes, absolutely. Modern high-efficiency HVAC systems rely on incredibly sensitive microprocessors, electronic control boards, and variable-speed inverters. Sudden electrical grid fluctuations, lightning strikes, or localized power surges can instantly fry these delicate electronic components, leaving you with an expensive repair bill that standard manufacturer warranties rarely cover. Installing a dedicated, heavy-duty HVAC surge protector directly at your outdoor electrical disconnect box acts as an insurance policy for your equipment.
How does extreme summer heat affect my air conditioner?
When outdoor temperatures climb past 100°F, your air conditioner has to work exponentially harder to reject heat from inside your home out into the boiling open air. Most residential air conditioning systems are mechanically engineered to maintain an indoor temperature that is roughly 20°F to 25°F cooler than the ambient outside air. During severe heatwaves, your system may run continuously for hours just to keep up. You can help ease the burden on your equipment by keeping your window blinds completely shut against direct sunlight.
Why is my AC system blowing lukewarm air during the hottest part of the day?
If your air conditioning system keeps your home perfectly cool and comfortable all morning long but starts blowing lukewarm, humid air by mid-afternoon, it is likely reaching its thermal or mechanical limit. As the daytime heat peaks, a dirty outdoor condenser coil can cause the pressure inside your system to skyrocket, forcing the compressor to shut down on a safety overload to prevent total failure. Alternatively, a failing dual run capacitor can struggle to keep the outdoor fan spinning when ambient temperatures are high.
What should I expect during a routine maintenance visit?
When a licensed professional from Avalanche Heating & Cooling performs a comprehensive precision tune-up, they aren't just looking at the system—they are actively testing its health. A proper preventative maintenance visit should always include: Checking and tightening all internal electrical connections; Testing electrical draw, dual run capacitors, and safety controls; Inspecting, clearing, and treating the condensate drain line; Measuring operational refrigerant pressures and verifying proper system airflow; and Thoroughly washing out the outdoor condenser coil.
Do you offer emergency or after-hours service?
Yes! We know that an air conditioner breakdown in the middle of a scorching summer afternoon or a total furnace failure on a freezing night isn't just inconvenient—it's a safety hazard for your family. We offer reliable emergency and after-hours repair services to ensure you are never left stranded when you need professional help the most.
